Management System Rating Processes/Tools
Management system auditing or self-assessment is typically the process that is used to check the performance and continuous improvement cycle of a management system. These processes typically result in findings, and the significance and quantity of these findings becomes the measurement of an entity’s management system health.
To create a more granular measurement of system performance many organizations have moved to processes that quantify ongoing system performance. These rating or evaluation processes measure the performance of each element in a management system by a series of questions that are answered during a self-assessment or audit. Rating processes and the scores they yield are used as key performance indicators of management system health and can be directly correlated to risk reduction and unwanted outcome reduction. Management systems “scores” are used as leading H&S performance measures (personal and organizational) in many corporations.
Our staff has been creating management system rating processes for large multi-national corporations since 1995. We custom design these rating/evaluation tools to meet the expectations of each organization. Here are some of the factors that are considered in their design:
- The level of performance expectation in the corporate Policy or management systems standard
- The level of examination and analysis that is required
- The organization’s need to measure planning, implementation and effectiveness across all system elements
- Numeric results that correlate to risk and incident reduction and drive appropriate leadership behaviors
- A process to appropriately weigh areas/issues that carry more organizational significance
- A process to ensure that scores are comparable across the entity
- Using the tool for self-assessments at each entity